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FAQs

Frequently Asked Questions for
J Resort Entertainment

GENERAL

Re-entry varies per event and venue. Please check the event information page for re-entry policies for the event in question. 

Parking is free or paid depending on the venue and show. Check your ticket description and emails for parking info or refer to the event site map prior to showtime. 

A map detailing all services and experience locations will be provided close to the date of each show.

Please see the Policies page on our website.

Yes, all bags will be searched at the door.

No. There will be food and beverage options available for purchase on site along with water stations throughout the venue.

Please check each event as age restrictions vary per event.

Valid ID is a state issued identification card or driver’s license, military ID, or a valid passport. All IDs must be current (we do not accept expired IDs).

Please check each events after party tickets as age restrictions vary per event.

All ticket sales are final and non-refundable. Event is rain or shine.

TICKETS

No, simply have your e-ticket readily available on your phone.

If the show is not sold out, you can purchase tickets at the ticket link up until showtime. Otherwise, you may also purchase tickets at the Box Office with location per show to be posted prior to showtime.

No, you may not transfer from one event to another. 

Please contact us at tickets@jresortent.com if registration information needs to be changed.

PARTNERSHIPS

Contact JMF Presents at partners@jresortent.com for sponsorship information and sponsorship perks.

You can follow us on Facebook or Instagram. You can also join our email list by signing up on our website at www.jresortent.com 

You can contact us at tickets@jresortent.com